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Support

A clear next step for your account, program, purchase or privacy question.

FORUFIT LLC4UFit account & support

4UFIT SUPPORT

Let’s get the details right.

If your question concerns an existing account, write from the email address used in the app. Tell us where you got stuck and what you expected to happen.

Open your email app

This link opens your email app. You send the message yourself; clicking it does not create an in-app support ticket or confirm delivery.

FORUFIT LLC · Issaquah, Washington, United States

Continue in the app

Open Support Center from the app menu, or open Profile → Support Center. Choose a category, add a subject and explain the issue. Your support conversation is associated with your account so authorized staff can review the relevant account and access context.

Use the same conversation to check for replies or add useful information. You do not need to send a new request for every update. If you cannot sign in, use the email address above.

What can we help with?

Account and sign-in

Tell us whether you normally use Apple, Google, an email code or a password. Include the app version, device and the step that did not work. Never include the password or code.

Get account support ↗

Your program or video

Include the screen, exercise or meal name and what happened. A screenshot can help after you hide private information and details belonging to other people.

Get app support ↗

Privacy and data

For a copy of your data, permission questions or deletion, describe the request clearly. Account deletion has its own guide and does not require reinstalling the app.

Open the deletion guide ↗

Partnerships and ideas

Use the app’s partnership area for available application and document steps. Sending an application or a content idea does not mean the partnership is approved.

Contact the team ↗

For a purchase or access question

Include your 4UFit account email, purchased program, approximate transaction date and the store used—Apple App Store or Google Play. Your store email can differ from your 4UFit sign-in email. We may ask for a transaction reference through the support conversation.

If a payment appears successful but access is missing, contact us before trying to buy the same item again. Purchase verification, cancellation and refunds are different processes. Store approval and bank processing times are outside this page’s control.

Hide card, address and unrelated personal details in any receipt screenshot. For information about initial purchases and annual continuation, read Terms of Use.

Share only what is needed

Do not email passwords, sign-in codes, full card details, tax identifiers or body photos. If a sensitive document is needed, use the designated secure document process instead of an ordinary email attachment.

4UFit Support is not an emergency or medical service. If you need urgent healthcare, contact the appropriate local service rather than waiting for a reply.

Read the Privacy Policy for data use or the Terms of Use for service and purchase information.